Privacy Policy

1. Introduction

CueFrame ("we," "us," or "our") operates the CueFrame application and website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service, including any integration with third-party platforms such as Instagram and Facebook.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, and profile details you provide when creating an account.
• Third-party platform data: When you connect your Instagram or Facebook account, we may access your public profile information, media, and content as permitted by the platform and your authorization.
• Usage data: Information about how you interact with our service, including pages visited, features used, and session duration.
• Device information: Browser type, operating system, and device identifiers.

3. How We Use Your Information

• To provide, maintain, and improve our service.
• To enable integrations with Instagram and other connected platforms.
• To communicate with you about updates, support, and service-related notices.
• To analyze usage patterns and improve user experience.
• To comply with legal obligations.

4. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist in operating our service (e.g., hosting, analytics), subject to confidentiality obligations. We may also disclose information if required by law or to protect our rights.

5. Data from Instagram and Facebook

When you connect your Instagram or Facebook account, we access only the data you explicitly authorize. This may include your profile information, photos, and videos. We use this data solely to provide features within CueFrame and do not share it with third parties for their own purposes. You can revoke access at any time through your Instagram or Facebook account settings.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. You may request deletion of your data at any time by contacting us. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing of your data.
• Request data portability.
• Withdraw consent at any time.

9. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@cueframe.ai.